Legal

Privacy Policy

Power to the People Inc. · Effective date: September 9, 2026

1. Information we collect

Personal information

  • Name, email address, phone number, and the service address for the work you request
  • Payment information when you pay an invoice
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-personal information

  • IP address, browser type, device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer communication

  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and feedback

2. How we use your information

  • Providing and improving our electrical services
  • Processing estimates, invoices, and payments
  • Communicating with you about your inquiries, appointments, and (with your consent) offers
  • Enhancing website functionality and user experience
  • Ensuring security and fraud prevention
  • Maintaining records of your communication preferences and consent

3. SMS messaging & compliance

Text message program terms & conditions

By opting into our SMS messaging program, you agree to receive text messages from Power to the People Inc. related to our services. These may include appointment confirmations and reminders, replies to your questions, estimate and scheduling updates, review requests after a completed job, customer support, and occasional promotional offers.

Opt-in & consent

  • You will only receive messages if you have opted in: by submitting the text opt-in form on our website, by texting us first, or by giving us your mobile number and agreeing to texts when you book or request service by phone or in person
  • If you opt in through the website form, you also agree that we may call the number you provide about your request, possibly using automated dialing technology
  • We maintain timestamped records of all opt-in actions
  • Consent is not a condition of purchase
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-out instructions

  • You can cancel SMS messages at any time by replying STOP
  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
  • All opt-out requests are processed immediately

Message frequency & content

  • Message frequency varies based on your interactions with our business
  • Messages relate to our services, your requests, or offers you have agreed to receive
  • We do not send promotional content without your specific consent

Help & support

  • Reply HELP for assistance, or contact us at andrew@avlp2p.com or (828) 551-9843
  • Customer support is available during regular business hours, Monday–Friday 8am–7pm

Carrier information

  • Msg & data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers

SMS data protection statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information sharing & disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service providers

  • Third-party vendors who assist in our operations (for example, payment processing and appointment scheduling)
  • Our customer-relationship and messaging platform (HighLevel / LeadConnector), which stores contact details and conversation history, including anything you submit through the text opt-in form on our website
  • SMS aggregators and carriers solely for the purpose of delivering messages you have consented to receive
  • Website analytics and session-replay tools (Google Analytics, Microsoft Clarity) that record how visitors use the site
  • Call tracking (CallRail): the phone number shown on our website may be a tracking number that forwards to our office, and calls to it may be recorded for quality and training
  • All service providers are contractually obligated to maintain confidentiality and security

Legal compliance

  • If required by law, legal process, or to protect our rights
  • In response to valid law enforcement requests or court orders

Business transfers

  • In case of a merger, acquisition, or sale of assets
  • In such cases, your data remains protected under the terms of this policy

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Data security

We implement and maintain reasonable security measures to protect your personal information:

  • We rely on reputable service providers that maintain industry-standard safeguards for the data they hold on our behalf
  • Access to customer records is limited to the office staff and technicians who need it to do the work
  • We will notify affected customers of a data breach as required by applicable law

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & tracking technologies

We use cookies and similar technologies to:

  • Analyze site traffic and user behavior
  • Remember your preferences
  • Improve website functionality and user experience
  • Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your rights & choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing emails by clicking "unsubscribe" in our emails
  • Opt out of SMS messages by replying STOP
  • Request information on how we process your data
  • Withdraw consent at any time for future communications

To exercise these rights, please contact us using the information in Section 10.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Power to the People Inc.

9. Changes to this privacy policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Power to the People Inc.
Phone: (828) 551-9843
Email: andrew@avlp2p.com
Website: https://www.avlp2p.com

By using our website and services, you agree to this Privacy Policy. Consent to receive text messages is separate and is never inferred from visiting this site: we only text people who have opted in through the website form, by texting us first, or by agreeing to texts when they book or request service. See also our Terms of Service.