🚨 Call 911 First
- Active smoke or flames anywhere
- Anyone injured by an electrical incident
- Power line down on or near your property
- You smell gas AND see electrical sparks
Then call us once the fire department clears the scene.
Asheville · NC
Emergency Electrician in Asheville
Sparking outlets. Burning smells. Partial power loss. Breakers that won't reset. Call us during business hours — a real person picks up, and we'll tell you honestly how fast we can get to you.
Call Now: (828) 551-9843★ 4.8 stars · 163 Google reviews · NCBELC #33298 · Insured · Lifetime workmanship warranty
Triage — what to do RIGHT NOW
If you're seeing any of this, act in this order.
📞 Call Us Immediately
- Burning smell near a panel or outlet
- Sparking outlet (turn off the breaker first)
- Partial power loss with no tripped breaker
- Breaker tripped repeatedly, won't reset
- Outlet feels hot to the touch
- Buzzing or humming from panel
(828) 551-9843 — call now and we'll prioritize you as fast as the schedule allows.
⏰ Same Week is Fine
- Flickering or dimming lights (intermittent)
- Outlet that stopped working
- Breaker that trips occasionally
- Older home with K&T or fuse panel concern
- Adding a new appliance circuit
- Lighting upgrades or fan installs
These aren't urgent — but they shouldn't wait either.
How emergency calls work
Business hours: we prioritize urgent calls. After hours: priority callback.
During business hours (M-F 8am-7pm): a real person picks up — not a phone tree, not a call center. When you describe the emergency, we triage it honestly. If it's genuinely urgent and a crew is reachable, we do our best to re-arrange the day and get to you fast — and if we truly can't, we'll tell you straight and help you find the safest next step. We have three crews and a shop in West Asheville, so when we can come, we're typically 15-30 minutes from anywhere in Buncombe County.
After hours, weekends, holidays: leave a voicemail at (828) 551-9843 with your address and a description of what's happening. Urgent voicemails get a callback first thing the next morning, and if it's genuinely urgent we'll do our best to prioritize you that day. If you can stabilize the situation safely (turn off the affected breaker), do that and call us at 8am.
Active danger: if there's smoke, flames, sparks you can't shut off, or anyone is injured by an electrical incident — call 911 first. We can rebuild damaged wiring after the fire department clears the scene, and we work with insurance carriers on documented electrical-fire repairs.
After-hours: what to actually do.
- Get safe. If you smell smoke or see flames, get out and call 911. Don't go back in.
- Kill power to the problem. If you can identify the affected circuit, turn off the breaker. If you can't, turn off the main breaker.
- Call us at (828) 551-9843. Leave a voicemail with: your address, what's happening, the circuit you killed (or that you killed the main), and the best callback number.
- We call you back. Urgent voicemails get returned first thing the next morning. We'll either talk you through stabilizing the situation overnight or, if a crew is free, prioritize getting someone out as early as we can.
We're not a 24-hour answering service — we're a real local electrician with three crews. After-hours calls get priority, but the actual work usually happens the next morning unless it's an active danger handled by 911.
What we fix on emergency calls
Common Asheville emergencies, common fixes.
- Burning-smell circuits. Trace the source, replace damaged wire or device, document for insurance if needed.
- Sparking or hot outlets. Replace the outlet, repair upstream connection, GFCI-protect if appropriate.
- Failed neutral / partial power. Diagnose at panel, repair connection, restore full service.
- Damaged breaker. Replace with code-compliant equipment, verify the underlying circuit is sound.
- Federal Pacific / Zinsco panel hazard. Stabilize what we can, quote full panel replacement (not a band-aid fix).
- Storm / fallen tree damage. Coordinate with Duke Energy if service drop is involved, restore service safely.
Common questions
Emergency questions, answered.
Stop using anything on that circuit. Turn off the breaker if you can identify it. Call 911 if there's active smoke or flames. Call us at (828) 551-9843 immediately for non-emergency burning smell — a real person picks up M-F 8am-7pm and we'll prioritize you as fast as the schedule allows. A burning smell at an outlet means something is arcing or overheating, and it can escalate fast.
Yes. Sparking outlets indicate a failing connection, damaged wiring, or overloaded circuit. Stop using the outlet, turn off the circuit breaker, and call us. Do not just plug into a different outlet — the underlying issue (often loose neutrals or overloaded wiring) can be present elsewhere.
Sounds like a partial-power loss — common causes include a failed neutral connection at the panel, a damaged service drop, or a tripped half of a 240V breaker. Don't reset breakers repeatedly (you can damage them). Call us — partial power is dangerous because some appliances see lower voltage and can be damaged.
The breaker is doing its job — something on that circuit is drawing too much current. If it won't reset at all, the breaker itself may be damaged. Don't force it. Call us; we'll trace the circuit, find the cause, and either repair the issue or replace the breaker.
Active smoke, active flames, or anyone injured by an electrical incident — call 911 first. After the fire department clears the scene, call us to assess the damage and rebuild the wiring. We work with insurance on documented electrical-fire repairs.